Corrections, Clarifications & Complaints

Mistakes happen. How we deal with errors in our reporting is important to maintaining our integrity and the trust of readers and sources. When Talk of Juba publishes an error, we will acknowledge it and take appropriate steps to correct it as quickly as possible, both online and in print, and, if necessary, on social media and other off-platform applications.

Readers who wish to alert editors to a needed correction can email concerns@talkofjuba.com

Upon realizing that a mistake was committed such as airing wrong information, false statement, or erroneous figures, the following corrective steps should immediately be taken.

  1. Ensure that the item will not be Publish again.
  2. Immediately acknowledge the error and apologize to readers.
  3. Republish the material after correcting it, except in such cases when the material is of a substantial nature and correction is neither editorially nor factually worth the effort.
  4. If an error affects an individual or entity, it is sensible to provide them with an opportunity to correct the information or deny it, without allowing them to undermine the reputation of the Network or their opponents.
  5. senior news executive editor should be informed of the technical or editorial errors, verbally or in writing, and the steps taken to rectify such mistakes.
  6. To publish the major error and corresponding correction on https://www.talkofjuba.com/
  7. No corrective action should be taken in cases involving slander or libel until a legal opinion is sought to protect the network against legal liability.
  8. To forward the correction or remedial procedures to relevant divisions or sections in the news department to avoid recurrence.

Talk of Juba also monitors its large presence on social media platforms and welcomes feedback and criticism from our readers.

If there is a major correction or a substantive change that modifies the rating of a news story, it is prominently marked as “Correction” at the top, and we clearly indicate the change, with information on why the change was necessary. This provides a clear, transparent history to every correction.

If a new fact comes to light after a story is published, information that adds substantial new layers or angles but does not alter the rating, it is marked as “Update” at the end of the article.

Corrections in typographical errors, misspellings, grammatical errors, or minor changes that are not considered significant by editors are not usually noted.